Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

Our in-house repairs team aims to deliver a high quality service that is convenient for our customers and keeps our homes safe and in excellent condition. We complete day to day repairs to customers’ homes and also empty properties to bring them up to the required Onward standard. We also service and repair gas boilers throughout the Lancashire region.

In addition to creating positive spaces for our customers, we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We are looking for a Plasterer (1 post) to join our Repairs team in the Lancashire region.

The Onward Repairs depot is based in Altham, however this post holder will be predominantly working within the Preston area.

Salary Band
24,600 (Recruitment Rate) 25,400 (Confirmed Rate)
Employment Type
Full time
Hours Per Week
Unit B3 Sykeside Drive, Accrington, BB5 5YE
Contract Type
Job Type
Direct Labour
Closing Date
Ref No

Reporting to the Team Leader (Responsive Repairs / Voids and Adaptations) you will deliver Property Maintenance services in line with group standards and key performance indicators, ensuring a high standard at all times, observing all legal, statutory and regulatory requirements whist undertaking repair activities within customer homes, empty properties and for other clients as required.

In line with Onwards specification or approved best practice assess, you will co-ordinate and undertake the most cost effective repair solution delivering value for money. Organising materials, providing detailed information, effectively communicating with customers, other stakeholders and colleagues to deliver a high quality service.

You will ensure an adequate store of materials are available to operatives, including van based stock and proactively organise your workload to ensure the delivery of an efficient and effective service at all times.

You will provide excellent customer service whilst ensuring prompt work of the required standard and liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs, ensuring all work is delivered to a high standard.

You will complete jobs on PDA’s and maintain other records as required including access details, materials used, job progression and follow on information.

Undertaking work activities in line with all health and safety requirements you will demonstrate a sound working knowledge of key legislative health and safety information and safe working practices and assist the promotion of Health & Safety.

Operation of light machinery, plant and powered hand tools in accordance with recognised safety procedures will be required as part of the role and you will be responsible for the safe use and daily maintenance of allocated Company vehicles.

It is essential that you have a sound knowledge of building construction, components, building trades and applicable building regulations, experience of working in a customer focussed service, a proven ability to deliver a quality customer centred repairs service and experience of working in a target driven environment.

Sound knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974 is also essential.

You should also have a minimum of L2 NVQ or equivalent qualification in Plastering and relevant experience and an appropriate CSCS card.

All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation.  As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.