HR Advisor
What you can expect from us
- We offer a competitive salary of £35,800 per annum
- 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
- Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
- Opportunity to further increase annual leave with service or though the holiday purchase scheme.
- Immediate entry to our Pension scheme (matched contributions up to 10%).
- A great flexible working environment, with a range of family friendly policies.
- Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
- Paid leave for absence including sickness, maternity, paternity, and adoption leave.
- Access of up to £150 annually through the ‘Learning for life’ scheme.
- Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
- Develop your career with support and access to training and qualifications.
About the role
Onward Homes has been through a period of structural change over the last year focusing on bringing in house a number of our key services (housing repairs, environmental services) and organising other departments to drive positive outcomes for our customers. We are now aligning our People Services team to support the organisation and are recruiting number of new roles to across the HR team to support the business.
This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West office's (Didsbury, Liverpool and Accrington) as the business requires.
We are now recruiting a permanent HR Advisor to deliver an effective & customer focussed HR Advisory service on employee relations matters, consistent with internal processes and legal requirements, underpinned by a suite of HR Policies.
Responsibilities
HR Advisory
Provide employee relations support to people mangers on all key employee relations issues such as discipline, grievance, performance management and absence (including occupational health). You will provide quality HR advice and support, complying with employment law, HR policies and best practice whilst being pragmatic in HR solutions which achieve operational objectives.
Work with the HR Services team dealing with any escalated queries on policy and process, sharing knowledge and experience to enable positive outcomes.
Support the Business Partners in delivering a proactive and informed service and assist with the implementation of change management, including restructures and TUPE, across business areas as required.
People Management Training
Deliver people management training as required to ensure a consistent level of skill in people related matters.
Customer Service
Ensure a high-quality experience is delivered at all times to customers, providing accurate and up to date information in line with company processes, procedures and agreed standards.
Be an ambassador for customer service at Onward, providing customers with prompt, professional and accurate information, delivered in a timely, consistent and efficient manner.
Skills, knowledge, experience and potential
Essential
- Experience of working within a busy HR environment
- Experience of working to deadlines with excellent attention to detail and the ability to prioritise effectively
- Excellent working knowledge of Employment Law and best practice
- Experience of handling employee relations matters such as discipline, grievance, performance management and absence.
- Excellent communication skills with ability to communicate and collaborate across all levels
- Ability to interpret/analyse and present data
- Experience of multi-site & disciplinary environment
- Excellent oral and written communications
- Excellent knowledge of Microsoft Office
Desirable:
- Relevant sector experience
- Change management experience including restructures and TUPE
Qualifications
- CIPD Qualified (Level 5) or equivalent experience
About Onward
Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across in 52 neighbourhoods across the region.
We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.
If candidates have any questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.
Please note that we reserve the right to close the vacancy early prior to the closing date.
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